Frequently Asked Questions
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Below are some of the most frequently asked questions. If you can't find the answer you are looking for, feel free to reach out by clicking the purple chat bubble, completing our email form, or DMing us on social media!
Do you offer rewards or discounts?
Yes! We offer rewards for follows, likes, subscriptions, and purchases. Loyal customers who are subscribed to our email or SMS lists will receive the best discounts! Click the blue rewards button in the bottom left to learn more!
What countries do you ship to?
We ship to most countries worldwide! The full list of countries we ship to is provided in our Shipping Policy. You can find it in the footer!
How soon will my items be shipped?
As soon as your order is processed (usually around 2 days), we will ship them out right away! You will receive an email with your tracking number. Shipping times typically range from 7-15 days depending on where you live. On average you can expect your order to arrive by day 10.
What is your return policy?
You are entitled to a refund in the event that the product arrives damaged, if the product doesn't work or is defective, if the wrong item was sent, or if there were missing parts. Otherwise, unfortunately, all sales are final, non-cancellable, and non-refundable. Full policy details and next steps can be found in our refund policy.
What if I have more questions?
We have live chat support, respond to all emails, and answer all DMs. Our chat support can be found by clicking the purple button in the bottom right. Find us on all social platforms @TrendyTikTokThings or click our social links in the footer. We look forward to answering any questions or concerns you may have!
